Organization
Getting started with your new operating system
How to Create a Message TemplateEfficiently Send Commonly Used Messages By Creating a Message Template
Getting Started
Step-by-step articles for new users to get the hang of things
Getting Started with AI Event ManagerYour getting started guide for building events, cloning events, and editing events using AI or manual editing.
How to Invite a New AdminCreate and Invite New Admin Roles to the Platform
How to Add a New TrainerAdd and Manage New Trainers in Your System
How to Create a Public EventCreate a Public Event: Camps, Clinics, & More
How to Set Your Terms and ConditionsEdit Your Facility's Legal Terms & Conditions For User Registration Agreements
How to Create a Waiver or ContractCreate and Customize Waivers (Contracts) For User Registration
How to Reset a User's Password as an AdminUse Admin Abilities to Reset a User's Password
How to Adjust an Assigned Permission LevelManage Admin Users' Access by Re-Assigning an Existing Permission Level
How to Edit Admin AccessManage and Update Admin Account Access Levels
How to Create and Edit Admin PermissionsCustomize Individual Administrator Account Permissions at Your Facility
How to Create and Share a Private MembershipCreate a New Membership With a Sharable Direct Link
How to Send SMS to Your UsersSend Text Messages to a Customized Recipient List at a Scheduled Time
How to Send a User a Temporary PasswordSend Users a Temporary Password to Access Their Accounts
How to Change Your Admin NotificationsPersonalize Notifications to your Personal Preference as an Admin
How to Create a Coupon CodeCreate and Fully Customize Coupons and Promotions for Users to Collect and Save
How to Access an Athlete's Stats Page (Admin View)Navigate to Athletes' Personal Stats, Video, and More
How to Bulk Upload UsersInvite up to 100 Users with Pre-Populated Information to the Platform Instantly
How to Update a User TypeModify Account Status By Updating the User Type
How to Verify an Admin UserVery New Admin Users and Customize Their Permission Level
Key for Admin Permissions
Getting Started with MessengerYour getting started guide for simple messaging, building campaigns, saving templates, and managing scheduled messages.
Customizing your site
Setting available hours, content, terminology, and more
How to Create a New FeatureAdd New Online Features to Match Your Facility
How to Set Feature Hours for RentCustomize the Hours For Your Facility's Rentable Features
How to Set up a Link in Your NavigationCustomize Your Landing Page Navigation By Adding an External Link
How to Add the Pay Button to Your PageAdding the 'Pay' button to your landing page for assorted financial transactions.
How to Create a Product to SellAdd Products to the Instant Checkout Option for Users to Purchase
How to Add Questions to Your Question BankCreate New Questions For Later Selection in Customizable Features
How to Add AlumniPopulate Your Alumni Database With Athlete and Commitment Details
How to Edit Credit PackagesCustomize Existing User Credit Packages for Purchases
How to Edit the 'About Us' PageUpdate the 'About Us' Page as Your Mission Develops
How to Customize Automated MessagesCustomize How, When, and What Messages are Sent to your Users
How to Change Aspect Ratios on Event ImagesChange Event Images to an Alternative Aspect Ratio from the Default Option
How to Create Custom Revenue CategoriesCreate, Customize, and Delete Revenue Categories Specific to your Facility
How to Create and Manage ArticlesCreate, Customize, & Manage Articles to Share With Users
How to Customize the 'About Us' Pages From the Admin PortalCustomize the About Us Pages to Match Your Facility and Preferences
How to Edit Custom Facility TerminologyChange Default Terminology to Fit Your Facility's Style and Needs
How to Customize the Admin Portal DashboardCustomize the Admin Portal Dashboard KPI's and Modules for Reporting Specified Metrics
How to Change Trainer RatesUpdate the Individually Assigned Lesson Rates for Any Trainer on Staff in the Trainers About Us Page
Schedule Management
Creating, cloning, and sharing events
How to Set Trainer HoursConfiguring and Managing Trainer Schedules with Precision
How to Clone an EventDuplicate Any Public Event to a Future Date
How to Cancel an Event as an AdminCancel and Issue Automatic Refunds for User Events
How to Use Day BlockersAssign a Day Blocker to Restrict a Trainer's Availability
How to Create a LessonCreate a Lesson for Specified Users and Trainers
How to Send AI-Generated Messages for Trainer Hour UpdatesKeep Clients Updated with AI-Generated Messages About Changes to Trainers' Hours
How to Export Event Registration DataDownload Individual Event Registration Data for Exporting
How to Create and Assign QuestionsCreate New Questions to Assign in the Event Creation Process to Gather Data About Your Attendees as they Register
How to Bulk Edit EventsSelect Multiple Events to Edit Simultaneously
How to Create Event Add-OnsCreate Add-Ons to Customize Expand Event Features
How to View, Sign, and Send WaiversExport Waiver Links, Download Waivers to Sign, & Download Waiver Signatures
How to Create a SeriesUse the Event Creation Feature to Create and Customize a Series of Events
How to Create an AssessmentCreate and Customize an Assessment For Users to Sign Up For
Accounting & Financial Reporting
How to generate reports, balance books, and unique payment circumstances.
How to Document Offline PaymentsUpdate Outstanding Payments in the System That Were Completed Offline
How to Run an Instant ChargeCharge Users Directly From the Admin Portal For Any Payment
How to Download Membership DataDownload Membership Sales Data to Your Computer For Further Analyzation
How to Reconcile ReportsReconcile Payouts from Stripe
How to Issue a Partial RefundCorrect Any Processing Mishaps By Issuing a Partial Refund for Any Transaction
How to Use QuickBooks IntegrationUtilize Our Quickbooks Integration to Manage and Transfer Your Facility's Finances
How to Share Your Referral LinkCopy and Share a Referral Link Directly From the Admin Portal
How to Filter Revenue DataFilter Your Facility's Revenue Breakdowns By Category and Subcategory
How to Create an InvoiceCreate, Customize, and Deliver an Invoice to Clients
Team Management
How to build and edit teams, rosters, and payments
How to Create a TeamCreate and Customizae a New Team and its Policies
How to Customize Individual Team PaymentsAdjust an Individual User's Team Payment Details
How to Add Players to Team RostersEasily Enroll Players and Manage Team Notifications
How to Create a Custom Payment Plan & Assign to a PlayerCreate Payment Plan Options to Accommodate For Specific Athletes
How to Create a Team PracticeAdd a Practice as a New Event to Team Calendars
How to Create a Team GameAdd a Game as a New Event to Team Calendars
How to Message Users Payment Plan Reminders (Team Fees)Remind Users to Complete the Registration Process
How to Clone a TeamCreate a New Team by Cloning the Template of an Existing Team
How to Mark a Team Payment as Paid OfflineUpdating team payments as paid offline.
How to Send a Team MessageFormat, Customize, and Send Messages to Athletes, Parents, Team Reps, and More
How to Export Team Payment DataDownload CSV Files of Team Payment Information for Exporting
How to Reschedule a Team PaymentModify Payment Details for Team Payments
How to Monitor RSVPs for Team EventsActivate the Team Event RSVP Option, Share RSVP Links to Team Members, and Manage Responses
Programming
Building and prescribing workout and practice programs
How to Create an ExerciseExpand Your Workout Library By Creating and Customizing New Exercises
How to Build a WorkoutBuild Custom Workouts From You Exercise Library in the Programming Module
How to Edit an Individual Athlete's Workout DetailsModify an Individual Athlete's Workout with Custom Weights, Sets, Reps, and Notes
How to Prescribe a Workout to an AthleteAdd an Existing Workout to an Athlete Calendar
How to Build a ProgramCreate New Programs, Drag & Drop Existing Workouts, and Add Specifications
Getting Started with ProgrammingYour getting started guide for setting up exercises, workouts and programs for your athletes
God Mode Editing
How to use the system without guardrails. Use at your own risk.
How to Edit Account CreditsUpdate User Account Credits Within Profile Management
How to Use God Mode EditorEdit Event Details With God Mode Abilities
How to Edit User Credits and Create RefundsChange User Credit Amounts and Execute Refunds on User Payments
How to Create a CampaignHelp Navigate Your Facility's Community Through Customizable Campaigns
How to Edit Your Leaderboard FieldsCustomize the Leaderboard Stats & Scores That Your Facility Wants to Record
How to Create Credit PackagesDesign a Credit Package For Users to Purchase
How to Delete Credit PackagesRemove an Existing Credit Package From the Package Library
How to Create Event PackagesCustomize Pre-Paid Event Packages
How to Edit Event PackagesModify Existing Pre-Paid Event Packages
How to Delete Event PackagesRemove Existing Pre-Paid Event Packages From the Package Library