This guide outlines the process for administrators at StatStak Labs to manually edit account credits within the user profile management system. The steps include navigating to the user management interface, searching for the user, selecting the appropriate profile, transitioning to the payment tab, and manually entering the credit amount. This procedure is critical for maintaining control over ad-hoc credit adjustments and ensuring the responsible use of administrative privileges.
Step-By-Step Guide:
1. Navigate to User Management:
Access the StatStak Labs admin portal and click on the 'Users' section on the left sidebar. This section will display a list of all individuals associated with your facility, allowing you to manage their accounts.
2. Search for User:
Use the search bar to find the user whose account you need to manage. Remember, the search is case-sensitive; ensure you type the user's name exactly as it appears in the system to find their profile accurately.
3. Select User Profile:
From the search results, click on the user's name to open their individual profile. This step allows you to view and edit details specific to that user.
4. Transition to Payments:
Within the user's profile, navigate to the 'Payments' tab. This section contains all financial information related to the user, including past payment history and membership details.
5. Manual Credit Entry:
In the Payments section, find the 'Credits' input field to add or adjust the user's credits. Enter the desired number of credits and press 'Enter' to update the balance.
💬 Note that this action overwrites the system’s automated process and will not be documented as a transaction, so it must be used with caution.
It's imperative for administrators to follow these steps carefully to ensure accuracy in user account management, particularly when adjusting credits. This systematic approach ensures a consistent and reliable experience within the StatStak Labs platform.
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