This step-by-step article walks new admins through what to set up before their onboarding call with the StatStak team. Completing these steps in advance will help you launch faster and get the most out of your personalized setup session.
Step 1: Website Design & Branding
Access Settings:
Go to the Admin Portal
Click the arrow next to your name in the top left and select Settings
Choose Facility, then General from the left-hand menu
If you have multiple facilities, select each one using the Select Facility dropdown at the top left
Customize Website Design:
Go to Facility → Website Design and update the following:
Terminology – Adjust terms used throughout the site (e.g., "Trainer" to "Instructor")
Descriptions – Update public-facing blurbs for lessons, camps, or memberships
Landing Page – Control homepage layout, visibility, and event buttons
Navigation – Manage links in your top nav bar
About Us – Add story, philosophy, or team bios
Images – Upload logos, homepage banners, or other facility visuals
Tip: If you have marketing photos, this is a great place to feature them!
Step 2: Add Trainers & Staff
Add a New Admin User:
Go to the Users tab
Click + Add User to invite a coach, trainer, or admin
Note: A trainer must be set up as an Admin first to see Trainer options.
Set Up Trainer Access:
Click into the user’s name
Set their Permission Level (e.g., “Coach + Trainer”)
Scroll to the Trainer section and toggle to "Trainer"
Click Update Trainer
Add a bio, profile picture, and specialties (like pitching or hitting)
This allows the trainer to appear on your public booking page and builds trust with families.
If you want a full walkthrough of this process, check out the linked video in the step-by-step walkthrough below in our Help Articles called How to Add a New Trainer
Step 3: Add Cages, Fields, or Bookable Spaces
Navigate to Settings → Facility → Scheduling → Features
Click + Add Facility Feature to name the space
Choose whether it’s available for training, rentals, or both
Then go to the Rentable Hours tab to:
Set availability
Add rental costs
Block out specific times if needed
If you want a full walkthrough of this process, check out the linked video in the step-by-step walkthrough below in our Help Articles called How to Create a New Feature & How to Set Feature Hours for Rent
Step 4: Upload Waivers or Required Forms
Go to Settings → Waivers
Click + Create New Waiver
Enter a waiver name and paste the text into the body field
Waivers can be attached to registration or event flows and are required before checkout.
✅ You’re All Set!
You don’t need to have every detail perfect — just completing these core items helps us hit the ground running on your onboarding call.
Still have questions? Reach out to our support team anytime, and we’ll see you soon