Skip to main content

How to Send SMS to Your Users

Send Text Messages to a Customized Recipient List at a Scheduled Time

Zack Ladner avatar
Written by Zack Ladner
Updated over 2 months ago

This guide provides administrators with clear instructions on how to send SMS messages to users on the StatStak Labs platform. This process includes logging into the admin portal, starting the messaging process, selecting the message type, adding message content, selecting and reviewing recipients, sending the message, and confirming the action. This guide aims to enhance user engagement through timely and direct communication via SMS.

Step-by-Step Guide:

1. Starting the Messaging Process:

Log into the StatStak Labs admin portal. Locate and click on the 'Message' icon within the 'Admin Portal' section of the dashboard to access the SMS messaging feature.

Starting the Messaging Process:

2. Selecting Message Type:

In the message creation window, choose 'Text' as the message type by clicking on the 'Text' tab. This selection enables you to compose an SMS message.

Selecting Message Type:

3. Add Message Content:

Set the desired date and time for sending the SMS. Enter the text of the SMS message in the provided field, ensuring clarity and brevity due to character limits associated with text messaging.

Add Message Content:

4. Selecting Message Recipients:

Choose recipients for your message by selecting the Add users by tags dropdown. Select your recipients by predefined user groups such as Parents, Athletes, and Admins, or select specific individuals by using the search functionality.

Selecting Message Recipients:

5. Review Recipients List:

After selecting recipients, review the full list at the bottom of the window to ensure accuracy and completeness of the intended recipient list.

Review Recipients List:

6. Sending the Message:

Once all details are confirmed, click 'Continue' to dispatch the SMS to the selected recipients.

Sending the Message:

7. Confirm Message:

A confirmation message will appear when you choose to continue. Schedule the messages here.

Confirm Message:


​This guide assists administrators in utilizing SMS as a tool for immediate and effective communication with users. The step-by-step instructions ensure that messages are sent accurately and efficiently, enhancing engagement and ensuring timely updates. This systematic approach ensures a consistent and reliable experience within the StatStak Labs platform.


Created with Tango.us

Did this answer your question?