
User
How to reset passwords, change cards, and other FAQs
How to Create an AccountCreate a New Account, Login, and Begin Navigating the StatStak Platform
How to Reset Your PasswordSecurely Reset Your Account's Password
How to Change Card on FileUpdate Your Saved Credit Card Information on File For Facility Payments
How to Cancel Your MembershipCancel Your Account's Membership From Profile Management
How to Link a User to Your ProfileConnect Accounts By Linking an Existing User Account to Your Profile
How to Start a Workout (Athlete)Navigate to and Perform Your Assigned Workouts Prescribed by Your Trainer
How to Apply Memberships to Athlete AccountsAssign a Membership to an Existing Athlete User Account in Your Facility's System
How to Sign Up for a MembershipChoose From a Selection of Memberships to Join and Complete Registration
How to View Membership StatusView and Manage Your Membership Status and Payments
How to Book a Lesson (User)Schedule a Lesson Under Your Account
How to Apply a Coupon at CheckoutUtilize Your Coupon Code During the Checkout Process
How to Access ReceiptsDownload Receipts From Any Transaction in Your Payment History
How to Navigate the Athlete ProfileNavigate and Manage All Areas of an Athlete Account
How to Sign Up For an AssessmentSign Up For an Assessment and Complete Registration Tasks
How to Update Contact InformationManage Profile Details By Adjusting Your Contact Information