This help article provides detailed instructions on how to reset your password on the StatStak Labs platform. The process includes navigating the website to start the password reset, identifying your account, requesting a reset link, setting a new password, and completing the process to ensure access is restored securely and efficiently.

Visit the StatStak Labs homepage and locate the 'Login' button in the upper right corner to begin the sign-in process.

Enter the phone number associated with your account on the login screen.

To reset your password from the login screen, click on the 'Forgot your password?' link located below the password entry field.

Upon clicking 'forgot your password,' open the dropdown to select the password reset option you want to perform. You can be sent an email with a reset password link, set a temporary password, or get a magic login link. After selecting your preferred option, click on the 'Send reset password' button to begin the password reset process.

After clicking the 'Send reset password' button, a popup message will appear to notify you that the password reset process has successfully begun.

After receiving the confirmation message, navigate to your email inbox, open the email from the organization, and click on the 'Reset password link'.

The password reset link will direct you to a secure page where you can create a new password. You must enter your new password twice to confirm its accuracy.

After setting the new password, click the 'Set my password' button. This updates your account credentials, and you will receive a confirmation. You may now log in with the new password.

Following these steps ensures a secure and straightforward password reset process, enabling users to regain access to their accounts promptly. This systematic approach ensures a consistent and reliable experience within the StatStak Labs platform.

Created with Tango.us